Log in
Shopping Information
How to login/sign up?
Download and install the OWNGEARS RETAIL INDIA app or go to the website. Click on Login/Signup. Enter Details and verify OTP.
How much is shipping and how long will it take?
Every product has it's shipping estemated time. This time may be vary due to some circumstances.
How much is the shipping charges?
Every product has it's delivery charges. It may have some charges or free delivery.
How to place an order?
Simple select the product or variation and add to cart. Go to Cart and proceed to checkout and make payment. Your order is placed
Payment Information
What are the payment methods?
There are several payment methods. You can place order via you OWNGEARS RETAIL INDIA wallet and Online methods like netbanking/Card/UPI etc.
How to use Wallet?
You can add amount in your OWNGEARS RETAIL INDIA wallet anytime. Go to your account > wallet. You can check wallet transactions there and add amount to wallet.
Can I withdrawn my wallet amount?
No, You can't withdraw you wallet amoount. Once amount is added, that can be used only for purchasing on OWNGEARS RETAIL INDIA
How I get my amount refund in case of order cancel ?
If your order is not fulfilled or cancelled, your payment will be refunded in your original payment method used while placing order. Your amount will be credit back within 3-7 days. In Case of any query, contact us.
Order Cancel or Returns
How to cancel an order?
Go to the My Order > Select Order. And cancel your order. You can cancel your order until shipped. Once order is shipped you can't cancel the order.
How to return an order?
Once an order is delivered you can return your order. There are time period for return. Every product has return period. If any product has No Return, you can't make any return for that product.
How long will it take to get my package?
Once you've placed any return, We'll take of the rest things and return will be pickup within 3 days.
