Own Gears

Shipping and Delivery Policy

Effective Date: 25 June 2025

Last Updated: 25 Aug 2025

At OWNGEARS RETAIL INDIA, we work with sellers to ensure that customers receive their products in a safe and timely manner. This Shipping & Delivery Policy outlines how products are shipped and delivered.

1. Estimated Delivery Time

Every product page displays an estimated delivery time provided by the seller.
Delivery times may vary depending on product type, location of the seller, delivery address, and courier availability.
Estimated delivery time is calculated from the date of order confirmation.

2. Shipping Methods

Sellers may use trusted courier and logistics partners to ship orders.
Standard shipping, express shipping, or other options may be available depending on the seller and delivery location.

3. Order Processing

Sellers usually process and dispatch orders within [1-3 business days] from the date of purchase.
Once dispatched, customers will receive tracking details via email/SMS/app notification.

4. Delivery Areas

Our sellers deliver to most locations within [Insert Country].
Some remote or restricted areas may not be serviceable. In such cases, you will be informed during checkout or by our support team.

5. Shipping Charges

Shipping charges (if any) are mentioned at checkout before you place an order.
Some products may offer free shipping as per seller’s policy.

6. Delays in Delivery

Delays may occur due to unforeseen circumstances such as weather, natural disasters, strikes, or courier partner delays.
In case of significant delays, our support team will keep you informed.

7. Failed Deliveries

If the delivery attempt fails due to an incorrect address, unavailability, or refusal to accept the order, the package may be returned to the seller.
Additional charges may apply for re-delivery depending on seller’s policy.